Any loss or claim that may involve the protection afforded by your insurance program should be reported promptly to Favor & Company, Inc. and the Risk Management Foundation. Prompt reporting often prevents minor claims from becoming major problems.
 
Failure to report claims promptly violates the conditions of your insurance policy and could result in the insurance company being relieved of responsibility for payment of an otherwise valid claim.
 
Once the claim is reported (see step No. 1 under "How to Report a Claim"), claims adjustors from the nearest office of the insurance company or independent adjustors from your local community will be assigned as necessary.
 
In order to report a claim, please adhere to the procedures listed below. Take a moment to read the following list, which is also part of your insurance policy, and make certain that all concerned parties are reminded of these important duties.

HOW TO REPORT A CLAIM

 

1. REPORT CLAIMS PROMPTLY

In order to begin the claims service process, please call:
 
Favor & Company, Inc.
Toll free: (800) 344-7335
 
While a telephone call will begin the claim service process, written reports will also be necessary. Please submit these to James R. Favor & Company at:
 
14466 E. Evans Ave.
Aurora, CO 80014
Fax: (303) 745-8669
 
Please also report your claim to:
 
Risk Management Foundation
Phone: (847) 869-8655
Email: RMF@sigmachi.org
 
Please be prepared to provide the following information when calling James R. Favor & Co. or the RMF:
 
Chapter Information
Chapter name
Chapter address
Consul's name and phone number
Chapter Advisor's name and phone number
House Corporation President's name and phone number
 
Accident/claim information:
Date of accident/claim
Time
Location
Injured party's name (if applicable)
Description of property damage or injury
 

2. EMERGENCY MEDICAL TREATMENT FOR INJURED PERSONS

As necessary, secure appropriate emergency medical attention for any and all injured persons.
 

3. IF SUIT IS FILED OR LEGAL PROCESS SERVED

If suit, legal process, or claim notice is served upon anyone, IMMEDIATELY NOTIFY, and forward copies of the suit materials to:
 
1. James R. Favor & Company
2. Risk Management Foundation
3. The insurance company claims adjustor
 

4. DO NOT ADMIT LIABILITY, ACCEPT RESPONSIBILITY OR MAKE PUBLIC STATEMENTS

Your insurance policy requires/provides that no one shall, except at their own expense, make any payment, assume obligations, or incur any expense other than for first aid. Only the insurance company has the authority to accept responsibility, make payments, repair damages, defend or otherwise settle a claim under the policy.
 

5. COOPERATE WITH THE INSURANCE COMPANY

Authorize the insurance company to obtain and inspect necessary records and other information. Respond promptly and cooperate fully with the insurance company in the investigation, defense and settlement of all claims.
 

6. ASSIST WITH THE INSURANCE COMPANY'S RIGHTS

As requested, assist the insurance company in the enforcement of any right against any person or organization that may be liable to the insured because of injury or damage to which your insurance applies.
 
If you have any questions with respect to claims, please do not hesitate to call James R. Favor & Company.
 
If you have any questions about this process, please contact Steve Davidson, RMF Executive Director, at (847) 869-3655 x235, or RMF@sigmachi.org.

 

PREVENT A CLAIM FROM OCCURING

 

To learn more about how to prevent a claim from occurring at your chapter, please refer to RISKWATCH and our case studies.
 
Additionally, contact the RMF with any questions you may have regarding risk management at your chapter.